At Orecoy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://orecoy.com (the “Site”). By using our Site, you agree to the terms of this policy.
1. Information We Collect
We collect two types of information:
a. Automatically Collected Data
- IP address
- Browser type and device details
- General location (city, state)
- Pages visited on our Site
- Time and date of access
- Referring/exit pages and clickstream data
b. Personal Information You Provide
- Name
- Email address
- Shipping and billing address
- Order details
- Optional information through forms (such as newsletter sign-ups)
2. How We Use Your Information
We use your data for legitimate business purposes, including:
- Processing and delivering your orders
- Sending order updates and transaction confirmations
- Providing customer support
- Customizing your shopping experience
- Improving website performance and features
- Sending promotional emails or marketing offers (only if you have given explicit consent)
- Meeting legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Analyze website traffic with tools like Google Analytics
- Remember your preferences
- Offer a personalized shopping experience
You can disable cookies in your browser settings, but some features of our Site may not work correctly without them.
4. Data Retention
We keep your personal data only for as long as needed to:
- Complete transactions
- Provide the services you requested
- Meet legal, tax, and regulatory requirements
5. Security of Your Information
We use reasonable administrative, technical, and physical measures to protect your data. However, no method of transmission or storage is completely secure. We encourage you to take precautions, such as safeguarding your account credentials.
6. Third-Party Links
Our Site may include links to other websites. We are not responsible for their privacy practices. Please review their policies before providing them with personal information.
7. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal data from children. If we discover we have such information, we will delete it immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Restrict or object to certain types of data processing
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at support@orecoy.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be announced by email or by posting a notice on our Site.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
Address: 1563 North King St, Hampton, VA 23669, United States.
Phone: +1 (585) 500-1480
Email: support@orecoy.com
Working Hours: 8 AM – 6 PM (Mon – Sat) (EST)